Return Policy


30 DAY FREE RETURN POLICY

IF YOU ARE NOT SATISFIED WITH YOUR ONLINE PURCHASE YOU MAY RETURN ITEMS FREE OF CHARGE WITHIN 30 DAYS OF ORIGINAL PURCHASE.

TO QUALIFY FOR A MERCHANDISE REFUND, ITEMS MUST BE RETURNED IN ORIGINAL, UNWASHED, UNUSED CONDITION WITH ORIGINAL TAGGING.

KEEP YOUR STICKERS.

 

RETURN CLAIM PROCEDURE

TO RETURN A PURCHASE, PLEASE FOLLOW THE FOLLOWING INSTRUCTIONS:

  1. EMAIL INFO@STRATACLOTHING.COM WITH “RETURN ORDER # _______” IN THE SUBJECT LINE.
  2. WAIT FOR AN EMAIL WITH THE FREE RETURN SHIPPING LABEL.
  3. PACK PRODUCT WITH SUITABLE PACKAGING MATERIALS. ENSURE THAT RETURN INCLUDES MERCHANDISE IN ORIGINAL, UNWASHED, UNUSED CONDITION, WITH ORIGINAL PACKING MATERIALS, AND AFFIX RETURN LABEL TO YOUR RETURN.
  4. DROP YOUR RETURN PACKAGE OFF AT ANY UPS SHIPPING LOCATION.

 

WE WILL NOTIFY YOU AS SOON AS YOUR RETURN IS PROCESSED. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT INFO@STRATACLOTHING.COM FOR ASSISTANCE.